Metro belongs to NARI because we believe in and adhere to the NARI Code of Ethics.

 

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NARI’s Code of Ethics

Each member of the National Association of the Remodeling Industry is pledged to observe high standards of honesty, integrity, and responsibility in the conduct of business. If a homeowner believes a member to be violating these, there is a grievance process set up to rectify the situation.

  • Promoting in good faith only those products and services which are known to be functionally and economically sound, and which are known to be consistent with objective standards of health and safety.

  • Making all advertising and sales promotion factually accurate, avoiding those practices which tend to mislead or deceive the customer.

  • Writing all contracts and warranties such that they comply with federal, state, and local laws.

  • Promptly acknowledging and taking appropriate action on all customer complaints.

  • Refraining from any act intended to restrain trade or suppress competition.

  • Obtaining and retaining insurance as required by federal, state, and local authorities.

  • Obtaining and retaining licensing and/or registration as required by federal, state, and local authorities.

  • Taking appropriate action to preserve the health and safety of employees, trade contractors, and clients.

NARI Membership:

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